We base our price on the number of bedrooms, bathrooms, square meters, property type, frequency, type of cleaning. All rooms are to be counted as bedrooms besides: living room, bathrooms, kitchen, dining room, closets, pantry, small storage rooms.
Add additional rooms in our live price calculator for an accurate estimate (studies, game room, home offices, theatres, extra living room, etc). Any 'extra' not selected on the form is not included in your cleaning. Our transparent prices eliminate any surprises. We offer you a job package price.

A deep clean is for customers who haven’t had their home professionally cleaned in more than a month or for homes in a bad condition. This is recommended for all new customers as it brings the home up to our amazing professional standards that your cleaners can then maintain for a lower price on a recurring service.

Client may provide us with a valid credit card to keep on file for billing. Client is responsible for and agrees to pay the full cost of Client’s requested services.
To pay for the cleaning services, We offer one or more alternative payment methods such as: Credit card (VISA, Mastercard, American Express) EC/Maestro card, Bank transfer, PayPal, Cash.
All Payment methods are due before cleaning process.
Online Payment is due within 72 hours prior to appointment date.
Cash Payment is due at the appointment date.
Exceptions are possible only for last minute requests made with less than 72 hours left until the appointment date, online payment is due upon booking confirmation or Cash at the appointment date. CEC payment method is not accepted. VAT form is not accepted.

Our cleaners come fully equipped with all the top-rated cleaning products and equipment free of charge.

It depends on the size of the cleaning. We can send crews of between 2-4 cleaners to your cleaning.

Yes, add the Wash Dishes option as extra service for your cleaning.

Yes. We will send the same cleaner for each visit. We know how important it is to have someone you know and trust cleaning your home.

Some clients prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. If you won't be there, your cleaners just need a way to get in and they promise they will treat your home like their own. They can lock up and/or leave the key wherever you like.

Yes. That is the preferred method for entry to your home. Having a key to your home eliminates the requirement for you to be home or leaving the key hidden outside the home. The majority of our customers take advantage of this key service. All customer keys are numerically coded and locked in our office nightly. If you prefer to leave a door open or a key left in a concealed spot we will enter with your permission.

If you need to cancel or reschedule your appointment for any reason, please message us at least 48 hours prior to your scheduled cleaning date to avoid the late cancellation fee. Our office hours are 8:30 AM – 19:00 PM, Monday through Sunday. If it is after hours, leave a message and we will get back to you on the next day.

Although professional window cleaning is not our primary focus, we are prepared to extend this service by request for an additional fee. When arranging your service, please make a note of your windows cleaning needs in the specified section. Please be aware, however, that certain limitations apply: windows that are not easily accessible, particularly those on high elevations or located in attic areas, are beyond our cleaning capabilities due to safety considerations.

Move-out and move-in cleanings are backed with our Perfect Clean Guarantee. We are proud to assure you that we have a 100% cleaning inspection pass rate.

Our time on-site will be based on the level of cleaning you select and the extras. We typically estimate a total of hours as follows: between 2-4 hours for recurring cleaning service, between 6-8 hours for deep cleaning service and between 8-12 hours for move out/in cleaning service. We will clean until we are finished and we’ll ensure and guarantee the quality of our service.

Of course! You can find on the booking page all the extra services for each individual service.

Yes, during booking you can choose one of the recurring service. Once a week 30%, biweekly 25%. Discount will be applied starting with your second appointment.

Yes your cleaners can typically do that but you must move all the furniture or appliances before they come. The cleaners typically do not do any heavy lifting and they cannot usually move any furniture or appliances due to liability.

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Please Add extras if you have pets.

Our teams are best when focusing on cleaning tasks, so it’s best that you handle clutter and putting things away. It’s not our intention that you “clean” before we get to your home, but we do ask that general clutter, clothing, toys, etc. be picked up as much as possible as this preparation allows us to focus on cleaning surfaces and not spending time tidying. However if you cannot complete this task you can add declutter option as extra service.

You can cancel or reschedule for free up to 48 hours before your appointment. Cancelations communicated less than 48hrs prior to appointment are subject to be charged with 50% of the original price. If it is cancelled after the cleaners have already arrived then the appointment is subject to full charge of the original price to compensate the cleaners for holding your booking in their schedule. For same day or next day bookings you can cancel or reschedule for free within 2 hours after you make your booking.

Contact us at within 24 hours and we will promptly work to make the situation right! In that case, the same cleaners will re-clean areas of concern within a reasonable date of the original booking. Unfortunately we do not offer refunds after a cleaning.

We require all breakages to be reported within 24 hours of your cleaning. If you have any issues with items in your home, please contact our customer service and we will work with you to make things right.

Outside windows/ Cleaning high to reach areas & windows/ Moving heavy furniture and appliances (max.10kg can be lifted)/ Mold Removal/ Dirt and liquids deeply absorbed on natural stones, marble, natural wood, porous surfaces/ Very high light fixture or ceiling fans/ Adhesive, Permanent marker, Paint/ Inside the fireplace/ Walls surface/ Shampoo or steam carpets / Construction plaster and residue/ Soot and smoke residue/ Deep marks from moving furniture/ Clean or vacuum curtains/ Pressure water cleaning.

If you will be out of town or on vacation please let us know as soon as possible to avoid charges. We are closed typically on Weekends and Official Public Holidays (special requests during Holidays and Weekends are subject to extra charges).

We cover all military bases. For bases with limited access, please follow the sponsorship procedure by providing access to our team at the main gate.

Other than simply allowing you to focus on more pressing work and personal matters, having your house regularly cleaned by a professional also has advantages for your health in every aspect.